An Appraisal of the Effectiveness of IT Training Programs on Employee Performance: A Study of Corporate Firms in Plateau State
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Background of the Study
Information technology (IT) plays a pivotal role in modern business operations, necessitating continuous employee training to stay updated with technological advancements. Effective IT training programs enhance employee skills, productivity, and adaptability, fostering organizational growth (Adewale & Okeke, 2024).
In Plateau State, corporate firms are increasingly investing in IT training programs to address skill gaps and improve performance. However, discrepancies in program quality, employee engagement, and post-training application remain significant concerns. Understanding the relationship between IT training and employee performance is crucial for optimizing these programs.
Statement of the Problem
Despite investments in IT training programs, many corporate firms in Plateau State experience inconsistent improvements in employee performance. Challenges such as poorly structured training, lack of follow-up, and insufficient practical application hinder the expected outcomes. This study seeks to appraise the effectiveness of IT training programs in enhancing employee performance.
Objectives of the Study
- To evaluate the impact of IT training programs on employee performance in corporate firms in Plateau State.
- To identify challenges affecting the effectiveness of IT training programs.
- To propose strategies for improving IT training programs to enhance employee performance.
Research Questions
- How do IT training programs affect employee performance in corporate firms in Plateau State?
- What challenges hinder the effectiveness of IT training programs?
- What strategies can improve IT training programs and their impact on performance?
Research Hypotheses
- IT training programs do not significantly impact employee performance in corporate firms in Plateau State.
- Challenges affecting IT training programs do not significantly reduce their effectiveness.
- Strategies for improving IT training programs do not significantly enhance their effectiveness.
Scope and Limitations of the Study
The study focuses on IT training programs conducted in corporate firms in Plateau State from 2023 to 2025. Limitations include variations in training program structures and the difficulty in measuring long-term performance outcomes.
Definitions of Terms
IT Training Programs: Structured initiatives aimed at improving employees' IT-related skills.
Employee Performance: The efficiency and effectiveness with which employees carry out their roles.
Skill Gaps: Disparities between required and existing employee competencies.
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